Terms and Conditions
These Terms and Conditions explain the rules for using UZIMAPLAN, including account use, subscriptions, payments, health-planning information, and user responsibilities.
1. Acceptance of Terms
By creating an account, signing in, subscribing, or using UZIMAPLAN, you agree to these Terms and Conditions and to the UZIMAPLAN Privacy Statement. If you do not agree, you should not use the app.
2. About UZIMAPLAN
UZIMAPLAN is a personal health-planning application that helps users record selected profile, activity, waist-risk, nutrition, tracker, and subscription information. The app provides general planning support and calculated indicators such as BMI, BMR, TDEE, waist-to-height ratio, heart points, and menu guidance.
3. Not Medical Advice
UZIMAPLAN is not a hospital, clinic, medical device, emergency service, diagnosis service, or treatment service. Information in the app is provided for general health planning only. You should consult a qualified health professional before making medical decisions, starting major diet or exercise changes, or relying on app results for health conditions.
Health-goal filters, food suggestions, menu guidance, waist-risk results, heart points, and tracker outputs are general wellness and education tools. They are not personalized medical, therapeutic, pregnancy, diabetes, pediatric, geriatric, or clinical nutrition advice. Users who are pregnant, living with diabetes or another health condition, taking medication, managing allergies, caring for a child, or supporting an older adult should seek guidance from a qualified health professional before relying on app suggestions.
Food Library nutritional values and menu nutrient totals are estimates. Actual values vary with ingredients, brand, preparation, recipe and portion size. Source verification is ongoing; not every entry has a verified source. These estimates are not guaranteed measurements, clinical recommendations or a guarantee of nutritional adequacy. UZIMAPLAN is not certified or endorsed by WHO or FAO. Missing nutrient information is not evidence of zero content.
4. User Accounts
UZIMAPLAN is intended for adults. You must be at least 18 years old to create an account, subscribe, or use the app. By creating an account, you confirm that you are 18 years or older.
- You must provide accurate account and profile information where required.
- You must verify your email address before subscription access can be completed.
- You are responsible for keeping your sign-in details confidential.
- You should not share your account with another person or use another person's account without permission.
- You should update information such as weight, height, activity, and tracker entries when it changes so app guidance remains useful.
- Consistency and discipline are key: UZIMAPLAN becomes more useful when you update your tracker, profile, and planning information regularly and honestly.
- If you do not subscribe within 168 hours (7 days) after registration, UZIMAPLAN may automatically delete your Firebase Authentication account and associated UZIMAPLAN documents. You may register again later.
5. Subscriptions and Access
Some UZIMAPLAN features require an active subscription. Subscription access may include features such as My Dashboard, My Plan, My Tracker, My Food Library, weekly menu guidance, and heart points.
- A 90-day plan gives access for 90 days from successful payment confirmation.
- A yearly plan gives access for 365 days from successful payment confirmation.
- Where a subscription is renewed before expiry, the new access period may be added from the existing expiry date.
- UZIMAPLAN may provide a grace period after expiry, but access after expiry is not guaranteed unless a valid subscription is renewed.
- Eligible verified subscribers may receive in-app and transactional email reminders before expiry and during an applicable grace period. Reminder delivery is a convenience and is not guaranteed; users remain responsible for checking their subscription status and renewing on time.
- You may cancel a subscription from My Account. Cancellation does not normally remove access already paid for; access remains available until the current paid period ends, unless misuse, fraud, legal requirements, or security issues require restriction.
6. Payments
Payments may be processed through Safaricom M-Pesa or Paystack hosted checkout. Paystack may provide international card payments and Apple Pay on eligible Apple devices and Safari when that channel is enabled. Subscription access is activated only after server-side payment confirmation. Provider delays, failed prompts, incorrect details, network failures, or declined payments may delay or prevent activation.
The payment methods shown can vary by environment, device, browser, country, currency, provider approval, and technical availability. UZIMAPLAN does not collect or store full card numbers, card security codes, or Apple Pay credentials when hosted checkout is used. Those credentials are entered and processed on the payment provider's service.
Regional prices and payment methods may differ. UZIMAPLAN uses the country recorded in the signed-in account profile to determine the available billing region. Kenya accounts may receive KES/M-Pesa pricing while accounts registered outside Kenya may receive USD/card or Apple Pay pricing. Users must provide accurate country information and should contact support if their billing region is incorrect. Displayed prices remain subject to provider availability and applicable taxes or charges.
UZIMAPLAN may store payment confirmation details such as provider, payment channel, amount, currency, receipt number, plan, subscription status, payment phone number where applicable, and transaction identifiers needed to manage access, support, reconciliation, and receipts.
7. Refunds and Billing Support
If you believe a payment was made in error, duplicated, or not reflected in your account, contact support@uzimaplan.com with your account email, provider transaction reference or M-Pesa receipt, payment date, and payment phone where applicable. Never send a PIN or full card details. Refunds or corrections will be reviewed based on available payment records, service access status, provider rules, and applicable requirements.
8. Food and Nutrition Information
My Food Library provides general nutrition information and menu guidance for planning purposes. Food composition can vary by brand, preparation method, portion size, recipe, soil, season, and source. Users remain responsible for judging suitability, allergies, medical restrictions, cultural preferences, and professional dietary advice.
Some reviewed records include identifiers and nutrient-level evidence from named public food-composition datasets. Attribution supports traceability and permitted reuse; it is not certification, endorsement, or a guarantee that a value describes the exact food or recipe consumed by a user. Unknown nutrient information must not be interpreted as zero.
Nutrient values matched from the Kenya Food Composition Tables 2018 remain excluded from the current application while commercial-reuse permission and final record validation are pending. The current Kenyan release uses the existing Food Library estimates and does not claim FAO or Government of Kenya certification or endorsement.
Health-goal labels such as heart, brain, bones, children, seniors, weight loss, weight gain, vegetarian, vegan, halal, kosher, gluten free, nut free, and lactose free are broad planning filters. They do not confirm that a food is appropriate for a specific person, diagnosis, age group, religious authority, allergy, intolerance, medication, or treatment plan.
The former allergy and dietary-preference editor has been withdrawn and must not be relied on to screen ingredients or menu suggestions. UZIMAPLAN does not guarantee that every ingredient, recipe variation, preparation method, cross-contact risk, intolerance, or religious certification requirement has been checked. Users remain responsible for reviewing foods before relying on any suggestion.
During the Kenya launch, weekly menu guidance prioritizes Kenyan foods and Kenya-relevant food patterns. Foods explicitly classified as Global may also be used where appropriate to balance meals or fill nutritional gaps.
9. Acceptable Use
- Do not use UZIMAPLAN for unlawful, harmful, abusive, fraudulent, or misleading activity.
- Do not attempt to interfere with the app, payment process, database, authentication, or security controls.
- Do not upload, enter, or transmit content that infringes rights, violates privacy, or harms another person.
- Do not copy, reverse engineer, resell, or misuse the app or its content except where expressly allowed by law or written permission.
10. Availability and Changes
We aim to keep UZIMAPLAN available and reliable, but access may be interrupted by maintenance, updates, hosting issues, network failures, payment-provider outages, or events outside our control. We may update features, prices, plans, content, and these Terms from time to time.
11. Intellectual Property
UZIMAPLAN branding, app design, content, data structure, software, and related materials are owned by or licensed to the UZIMAPLAN operator unless otherwise stated. You may use the app for your personal account purposes, but you may not reproduce, distribute, sell, or exploit the app materials without permission.
12. Privacy and Data Protection
Your use of UZIMAPLAN is also governed by the UZIMAPLAN Privacy Statement. The app handles personal and health-related information, and users should read the Privacy Statement carefully before creating an account.
You may request deletion of your account and personal health profile data from My Account. Deletion is intended to remove active profile, waist-risk, plan, tracker, allergy, dietary-preference, saved menu preference, and account information. Payment or compliance records may be retained only where legally, administratively, or security-wise necessary, and may be anonymized or minimized.
13. Limitation of Liability
To the fullest extent permitted by law, UZIMAPLAN is provided on an "as is" and "as available" basis. We do not guarantee that the app will be uninterrupted, error-free, or suitable for every personal health situation. We are not liable for decisions made solely from app information, payment-provider failures, user-entered errors, or indirect losses arising from use of the app.
14. Suspension or Termination
We may suspend or restrict access where necessary to protect users, investigate suspected misuse, manage unpaid or expired subscriptions, comply with law, or maintain app security and reliability.
Automatic cleanup applies only to accounts for which UZIMAPLAN finds no successful subscription or payment evidence after the initial seven-day registration period. Accounts with confirmed payment history and administrative accounts are excluded from this cleanup.
15. Governing Law
These Terms are intended to be governed by the laws of Kenya, unless another mandatory law applies. Any dispute should first be raised through support@uzimaplan.com so that it can be reviewed and resolved where possible.
16. Contact
For enquiries, feedback, support, billing questions, or terms-related questions, contact UZIMAPLAN at support@uzimaplan.com. We aim to provide an acknowledgement or initial response within one business day. This response target is not a guarantee that every matter will be fully resolved within that period.